Privacy Policy
1. Introduction
MFvAS2 ApS ("we", "our", "us", or "Kleio") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Company Information
MFvAS2 ApS
Kleio
Klosteport 9, 4.
8000, Aarhus C
Denmark
3. Data Controllers and Processors
We act as the data controller for the personal information you provide to us. We work with several data processors who help us provide our service:
- Railway (Database and Web Hosting)
- Trigger.dev (Background Job Processing)
- Clerk (Authentication Services)
4. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email, company details)
- Usage data and analytics
- Communication preferences
- Technical information about your device and how you use our service
5. Cookies and Website Analytics
Our marketing website, getkleio.com, sets a single first-party cookie named kleio_ab_id. It contains a randomly generated identifier and nothing else — no name, no email, no IP address, and no data from any other website.
We use it for one purpose: to measure which version of a page leads people to install the Kleio app, so we can tell whether a change to the site actually helps. It is scoped to getkleio.com and its subdomains so a visit and a subsequent app install can be recognised as the same session.
Against that identifier we store which page variant was shown, which button was clicked, a coarse device type (desktop, mobile or tablet), whether the request looked automated, and the timestamps of those events. No IP address is stored. These records are deleted after 13 months.
To opt out, block cookies for getkleio.com in your browser, or delete the kleio_ab_id cookie. The site works normally either way. We use no third-party analytics, advertising or tracking services on this website.
6. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions
- Send you technical notices and support messages
- Communicate with you about products, services, and events
- Protect against fraud and abuse
7. Data Storage and Security
Your data is stored securely in the European Union through our hosting provider Railway. We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.
8. Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate personal data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
9. Data Retention
We retain your personal data for as long as necessary to provide you with our services and as required by applicable law. When we no longer need to use your information, we will remove it from our systems or anonymize it.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your data when it is transferred internationally.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
MFvAS2 ApS
Klosteport 9, 4.
8000, Aarhus C
Denmark
Or via email: hello@getkleio.com
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.